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FAQs

     1. General

  • ​​What is akshar ayurveda’s address?

    Our address is 112 N. Main St, Robbinsville, NJ 08561, however, we would like to note that while our products are distributed from this location, they are actually made and manufactured in India using traditional Ayurvedic techniques.

  • Can I use my HSA/FSA to pay for akshar ayurveda products?

    If answer is unlikely, then take our first 2 sentences.

    If answer is likely: 

    Many of our customers have successfully used their HSA/FSA accounts to purchase Akshar Ayurveda products. However, it's important to note that specific eligibility may vary depending on your HSA/FSA plan and coverage. We recommend checking with your HSA/FSA provider to confirm whether Akshar Ayurveda products are eligible for reimbursement.

    If your HSA/FSA plan allows for the purchase of Akshar Ayurveda products, you can use your HSA/FSA card to make purchases directly on our website. Alternatively, you can also submit a reimbursement claim for eligible products.

    If you require any documentation or information to support your claim, please don't hesitate to contact our customer service team. We are happy to provide any necessary information to help facilitate your HSA/FSA reimbursement.

    Please note that Akshar Ayurveda cannot guarantee the eligibility of our products for HSA/FSA reimbursement. Ultimately, it is the responsibility of the HSA/FSA account holder to confirm their plan's specific coverage and eligibility requirements.

    If you have any further questions about HSA/FSA coverage or our products, please don't hesitate to contact us. Our customer service team is always available to assist you."

    • I'm new to the akshar ayurveda website, how do I get started?

      We recommend starting with 'The Dosha Quiz' to determine your unique dosha type, which will help you identify the Ayurvedic products that are best suited for your specific needs. You can find the quiz on our website, and once you have completed it, you will receive personalized product recommendations based on your dosha type. This is a great way to get started with Ayurveda and ensure that you are using the products that are most beneficial for your body and mind.

      In addition, we suggest reading our blog to learn more about Ayurveda and its principles. Our blog features informative articles on Ayurvedic practices, healthy recipes, and product highlights that will help you understand the benefits of Ayurveda and how to incorporate it into your daily routine. This is a great resource for new users who are unfamiliar with Ayurveda and want to learn more about it."

    • Do you store my credit card information on your website?

      No, we do not store your credit card information on our website. To ensure the security of your personal and financial data, we use a third-party payment processor that is compliant with the Payment Card Industry Data Security Standard (PCI DSS). This means that your payment information is encrypted and securely transmitted to the payment processor, and we do not have access to your credit card details.

    • How secure is my information on your website?

      At Akshar Ayurveda, we take your privacy and security seriously. Our website uses industry-standard encryption and security measures to protect your personal information. We also follow strict protocols for data protection and storage, and we do not share your information with third parties without your consent. Rest assured that your information is safe with us

    • What if I need to change my order after I have already placed it?

      If you need to make changes to your order after it has already been placed, please contact our customer service team as soon as possible. We'll do our best to accommodate your request, but please note that changes may not be possible if the order has already been processed or shipped. If you need to cancel your order, please let us know immediately and we'll do our best to cancel it before it is shipped. Thank you for your understanding and cooperation!.

    • Does akshar ayurveda have a website privacy policy?

      Yes, we take your privacy very seriously and have a website privacy policy in place. You can find our policy by clicking on the 'Privacy Policy' link located in the footer section of our website. If you have any questions or concerns about how we collect, use, or protect your personal information, please don't hesitate to contact us. Thank you for trusting Akshar Ayurveda with your health and wellness needs!.

    2. Products

    • What are your best-selling products?

      Our best-selling Akshar Ayurveda products include the Triphala supplement, the Turmeric supplement, and the Ashwagandha supplement. However, we also recommend that you take our Dosha Quiz on our website to get personalized recommendations for products that may be best suited for your unique needs based on your Dosha. 

    • Are all of your supplements hypoallergenic?

      Ayurveda products are made from natural ingredients, such as herbs, spices, and minerals, and are generally considered to be gentle and safe for most people. However, as with any product, some individuals may be allergic or sensitive to certain ingredients. It is important to read the product labels carefully and check for any ingredients that you may be allergic to.

      While Ayurveda products are not typically marketed as hypoallergenic, they are often formulated to be gentle and non-irritating. If you have a history of allergies or sensitivities, we recommend doing a patch test on a small area of skin before using a new product, and consulting with a healthcare professional if you have any concerns.

      At Akshar Ayurveda, we are committed to providing safe and effective products that meet the highest standards of quality and purity. If you have any questions about our products or ingredients, please don't hesitate to contact us."

    • I’m not sure what products to order. Can you recommend some for me?

      Absolutely! We recommend taking 'The Dosha Quiz' on our website to determine your unique dosha type, which will help us identify the Ayurvedic products that are best suited for your specific needs. Once you have completed the quiz, you will receive personalized product recommendations based on your dosha type.

      Our Ayurvedic products are formulated to balance and support your body and mind according to your dosha type, which is determined by your unique physical and mental characteristics. Whether you are looking for supplements, skincare, or other wellness products, we can recommend products that are tailored to your dosha type and are designed to promote health and wellbeing.

      To get started, simply visit our website and look for 'The Dosha Quiz.' Once you have your dosha type, you can browse our product catalog and select the items that best meet your needs. If you have any questions or need further assistance, our customer service team is always available to help.

    • What is the best way to store akshar ayurveda supplements?

      To ensure the maximum potency and freshness of your Akshar Ayurveda supplements, we recommend storing them in a cool, dry place away from direct sunlight and heat sources. Exposure to light and heat can degrade the quality of the supplements and reduce their effectiveness.

      We also recommend keeping the supplements in their original packaging, which is designed to protect the product from moisture and air exposure. Once opened, be sure to seal the packaging tightly after each use to prevent moisture from entering.

      Additionally, please check the label for any specific storage instructions that may be unique to your particular supplement. If you have any further questions or concerns about storing your Akshar Ayurveda supplements, please don't hesitate to contact us."

    • Are akshar ayurveda products certified organic?

      At Akshar Ayurveda, we are committed to providing our customers with high-quality, natural products that are safe, effective, and ethically sourced. While our products are made with natural and organic ingredients, not all of our products are certified organic.

      However, we do ensure that all of our products are made with the highest quality ingredients that meet our strict quality standards. We carefully source our ingredients from trusted suppliers who share our commitment to sustainability and ethical practices. We also rigorously test all of our products to ensure their purity and potency.”

    • Does akshar ayurveda use fillers?

      Akshar Ayurveda is committed to providing our customers with high-quality, natural products that are safe, effective, and free from harmful additives or fillers. We use only the purest ingredients and avoid the use of any unnecessary or potentially harmful fillers in our products.

      We take great care in selecting our ingredients and work closely with our suppliers to ensure their purity and quality. Our products are formulated with a carefully selected blend of herbs, spices, and other natural ingredients, and are designed to provide the highest level of effectiveness and potency without the use of any unnecessary fillers.

    • Are akshar ayurveda’s products certified nonGMO?

      Akshar Ayurveda is committed to providing our customers with high-quality, natural products that are free from genetically modified organisms (GMOs). While our products are not currently certified as non-GMO, we do source our ingredients from trusted suppliers who share our commitment to sustainable, non-GMO farming practices.

      We believe that natural and organic products are the best choice for our customers and the environment. As a result, we take great care in selecting our ingredients and work closely with our suppliers to ensure that they meet our strict quality standards. We also rigorously test all of our products to ensure their purity and potency.”

    • Is akshar ayurveda regulated by the FDA?

      At Akshar Ayurveda, we are committed to providing safe and effective natural products that meet the highest standards of quality and regulatory compliance. As a dietary supplement manufacturer, we are regulated by the US Food and Drug Administration (FDA), which sets strict guidelines for the safety, efficacy, and labeling of dietary supplements.

      All of our products are manufactured in compliance with the FDA's current Good Manufacturing Practices (cGMP) regulations, which ensure that our products are produced, tested, and labeled according to strict quality standards. We are also registered with the FDA and our facilities are regularly inspected to ensure compliance with cGMP regulations.

      It is important to note that dietary supplements, including Ayurvedic supplements, are not intended to diagnose, treat, cure, or prevent any disease and are not subject to the same regulatory requirements as drugs. However, we take our responsibility as a supplement manufacturer very seriously and are committed to providing safe and effective products that meet the highest standards of quality and regulatory compliance.

      If you have any further questions about our regulatory compliance or our products, please don't hesitate to contact us."

    • Does akshar ayurveda test its products on animals?

      Akshar Ayurveda does not test any of its products or ingredients on animals. At Akshar Ayurveda, we believe that ethical and sustainable practices are essential to our mission of promoting health and wellness through Ayurveda. We are committed to providing our customers with safe, effective, and cruelty-free products that reflect our values.

    • I have an akshar ayurveda product that is expired. Can I still use it?

      We recommend that you do not use any Akshar Ayurveda products that have passed their expiration date. Expired products can lose their effectiveness and may even become harmful due to changes in their chemical composition. To ensure your safety and the effectiveness of our products, we advise all our customers to check the expiration date before using any Akshar Ayurveda products.

      If you have any expired Akshar Ayurveda products, we advise that you dispose of them safely and responsibly. To minimize waste, we recommend recycling the packaging where possible. Please note that our products are intended for use within their designated shelf life, and we cannot guarantee their safety or efficacy beyond this period.

      If you have any further questions about expiration dates or our products, please don't hesitate to contact us. Our customer service team is always available to assist you.

    • What do I do if I think I'm having a reaction to an akshar ayurveda product?

      If you believe you are experiencing a reaction to an Akshar Ayurveda product, discontinue use immediately and seek medical attention if necessary. Please contact our customer support team as soon as possible with details about the reaction so we can assist you and address any concerns.

    • Can your products be taken out of the capsule to take them?

      The capsules used in our Akshar Ayurveda products are designed to deliver the precise dosage of the ingredients contained in each supplement. While it is not recommended to open the capsules and take the contents directly, we understand that some individuals may have difficulty swallowing capsules. In such cases, we recommend that you consult with your healthcare provider to determine the best course of action. They may be able to suggest alternative forms of the supplement, or provide guidance on opening capsules and taking the contents. It is important to note that any modification to the recommended usage of our products may impact their effectiveness.

    3. Subscriptiions

    • What are your best-selling products?

      No, you don’t need to. You can make purchases and check out as a guest everytime.

      However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

                    4. Shipping and Returns

                    • Do you ship overseas?

                      We currently do not ship overseas. We only ship within the United States. We apologize for any inconvenience this may cause.

                    • How long will it take to get my order?

                      At Akshar Ayurveda, we strive to fulfill and ship orders as quickly as possible. Once your order has been placed and processed, please allow for up to [insert estimated shipping time] for your order to be shipped and delivered. Shipping times may vary depending on your location, but we will provide you with tracking information once your order has been shipped so that you can keep an eye on its progress. If you have any further questions or concerns about shipping, please don't hesitate to contact us at [insert customer support email or phone number].

                    • What is your return policy?

                      Returns will be accepted only for 30 days from purchase date. All returned items must be in new condition and include all shipped items or components. Items are not eligible for return if they show any signs of wear or have been used or altered from their original condition in any way. We will pay the cost of return shipping if your return is the result of our error or a warranty return. In other cases, return postage will be paid by you and will be deducted from any refund you are owed.

                      To return an item, you must contact Customer Service during the applicable return period and request a Return Authorization (RA) number. An RA will not be issued if the applicable return period has expired or if the requested return information is not supplied. No returns will be accepted without an RA number. You must securely package the product (together with the Return Authorization materials), affix the designated delivery label and arrange for return shipment to us within 30 days of issuance of the RA number. You will have liability for loss and damage to products in transit, and we highly recommend that you insure all returns at your cost. You must retain proof of return shipment and delivery of returned products. Only merchandise received by us will be eligible for replacement or refund upon passing internal quality control standards. Received product will be subject to strict quality control standards and will be examined regarding condition, completeness and compliance with the return policy. Items returned in an unsatisfactory condition or otherwise not meeting these criteria will be refused and may be returned to the customer. We will use reasonable efforts to credit refunds within 14 days after receipt of returned products. Refunds will be made in the same form of payment originally used for purchase. Returns not made in compliance with any part of this return policy will not be eligible for replacement or refund.

                    • What shipping carriers do you use?

                      At Akshar Ayurveda, we use USPS as our standard shipping carrier. If you need your order faster, you can choose to upgrade to UPS at checkout. Please note that UPS may have different delivery options and pricing than USPS. We'll provide you with a tracking number once your order has shipped, so you can keep an eye on its progress."

                    • Will there be shipping fees charged to my order?

                      Shipping fees may apply to your order depending on your location, shipping method, and the total value of your purchase. If your order is over $50, we offer free standard shipping within the United States through USPS. If you'd like to receive your order faster, you can choose to upgrade to UPS shipping for an additional fee at checkout. The shipping fees will be calculated based on the weight of your order and your location. You can view the available shipping options and their associated costs during the checkout process."

                    • Do you ship to PO Boxes?

                      We apologize, but we do not ship to P.O. boxes at this time. We require a physical street address for delivery. If you have any further questions or concerns, please do not hesitate to contact our customer support team.